• Assistant Head of Information Technology Services department
• Manages development, direction, and content architecture of all library websites:
  • Kansas City Public Library
  • Kansas City Public Library Intranet (not publicly accessible)
  • Kansas City Library Consortium
  • Black Archives
  • Kansas City Research (not publicly accessible)
• Manages development and direction of library-related database projects, including a local history database and an area research database
• Liaison between Information Technology Services department and the rest of the library and consortium

• Successfully teaching 4-hour CEU-credit classes
• Current classes:
  • Basic Search Engines
  • Intermediate Search Engines
• Previous class:
  • Riding the Medical Wave

• Actively participated in all reference desk duties
• Performed literature searches for clients in health-related databases
• Participated in bibliographic instruction
• Performed collection development duties for Nursing and Allied Health fields
• Managed library website
• Actively reorganized library website and implemented the redesign of the website
• Managed Bluestem, a consumer-oriented, health-oriented, web-based database
• Handled SilverPlatter ERL database administration duties

• Actively participated in all reference desk duties, including conducting reference interviews and giving guidance with online catalog, Internet, and email
• Created user guides
• Participated in bibliographic instruction by giving library tours, electronic services classes, and classroom instruction on specific databases like ERIC and MEDLINE
• Acted as collection development liaison for Speech Communication, Radio, Television & Film, and the Center for Community Health
• Maintained and updated all CD-ROM databases, PCs, and printers
• Performed administrative duties for FirstSearch
• Recommended and evaluated new CD-ROM databases
• Trained library staff in use of OPAC, FirstSearch, and the Internet, both one-on-one and in a classroom setting
• Performed all online mediated searches
• Acted as liaison between reference and systems departments
• Designed and produced the library's website and acted as webmaster of the site
• chaired the library's Web Committee
• Chaired USM's Web Presence Council, a committee in charge of the university's website
• Coordinated redesign of USM's main website

• Answered reference questions in a large university setting
• Helped patrons with use of CD-ROM databases
• Participated in staff meetings
• Special project: finding humanities electronic text centers on the web

• Chosen as one of four students for Scholar's Workstation research project
• Tutored Communications students and professors in use of Internet and CD-ROMs
• Provided classroom bibliographic instruction on electronic research tools

• Searched CD-ROM databases and DIALOG for specific research information
• Aided professor's scholarly research by examining paper index sources
• Proofread questionnaire, compiled responses for Scholar's Workstation survey

• Answered all student reference questions
• Taught in-house bibliographic instruction session on humanities reference sources
• Supervised student workers, student conduct, and facility closing

• Answered all reference questions during evening hours
• Performed DIALOG searches and helped students at CD-ROM workstation
• Supervised two to four work-study students

University of Tennessee Knoxville, TN

• Masters of Science in Library and Information Science

The Recording Workshop Chillicothe, OH

• Advanced recording engineering program
• Basic recording engineering program
• Studio Maintenance and Troubleshooting program

University of Missouri at Kansas City Kansas City, MO

• One semester of undergraduate music classes

William Jewell College Liberty, MO

• Bachelor of Arts in Communication
• Bachelor of Arts in Religion

• Set up and disassembled studios for clients
• Booked studio time for clients
• Operated extensive recording equipment

• Promoted to a more responsible position six months after starting
• Achieved top score in required customer service exam
• Effectively solved brokers' problems over the phone

Little Boy Blue Goes High-Tech - Providing Customers with Topic-Driven Content. Computers in Libraries 25 (Issue 2, February 2005). Pg. 10-12.

Library Web Site Meets About.com. Internet Librarian 2004: Collected Presentations (November 15-17, 2004). Pg. 165-173. Information Today, Inc. 2004.

Library Web Site Meets About.com. 19th Annual Computers in Libraries 2004: Collected Presentations (March 10-12, 2004). Information Today, Inc. 2004.

Communication Between Techies and Non-Techies. 19th Annual Computers in Libraries 2004: Collected Presentations (March 10-12, 2004). Information Today, Inc. 2004.

Perspectives: Taking the Wireless Plunge in Kansas City. Public Libraries 42 (Number 3 May/June 2003): 148.

Perspectives: Kansas City Public Library's new Digital Local History Database. Public Libraries 42 (Number 3 May/June 2003): 152.

Planning for Wireless in Kansas City. Library Journal netConnect 128 (Issue 7, Spring 2003): S12, 2 pages.

The Mom-and-Pop-Shop Approach to Usability Studies. Computers in Libraries 23 (Number 1 January 2003): 12-14, 71-72.

Access to E-Serials and Other Continuing Electronic Resources at Kansas City Public Library, in E-Serials Cataloging: Access to Continuing and Integrating Resources via the Catalog and the Web. Jim Cole, Wayne Jones, eds. New York, NY: Information Today, The Haworth Information Press. 2002.

Access to E-Serials and Other Continuing Electronic Resources at Kansas City Public Library. The Serials Librarian 41 (Numbers 3/4 2002): 271-279.

Redesigning the Information Playground: A Usability Study of kclibrary.org, in Computers in Libraries 2002: Collected Presentations (March 13-15, 2002). Information Today, Inc. 2001.

Three Rs of Web-based fund-raising: virtual donations for libraries. New Library World 102 (Number 1166/1167 2001): 265-268.

Redesigning the Information Playground: A Usability Study of kclibrary.org, in Internet Librarian 2001: Collected Presentations (November 6-8, 2001). Information Today, Inc. 2001.

Redesigning the Information Playground: A Usability Study of the Kansas City Public Library's Web Site, in Usability Assessment of Library-Related Web Sites: Methods and Case Studies. Nicole Campbell, ed. Chicago, IL: LITA, a division of the American Library Association. 2001.

Soliciting Virtual Money. Library Journal net connect: Fall 2000: 39-41.

Specialized Search Engines: Alternatives to the Big Guys. Online May 2000: 67-74.

How to Teach Basic HTML in One Hour. 1999. ERIC Database (ED453836).

Library Home Page Design: A Comparison of Page Layout for Front-ends to ARL Library Web Sites. College & Research Libraries 59 (September 1998): 458-465.

Accessing Electronic Journals at USM. Library Focus: USM University Libraries 3 (Spring 1998): 3.

Home Pages in ARL Libraries: A Comparison of Web Site Page Layout & Design, in Internet Librarian '97: Proceedings of the First Internet Librarian Conference (November 17-19, 1997). Information Today, Inc. 1997.

A Web Page From Scratch: One Librarian's Experience, in The Library Web: Case studies in Web site creation and implementation. Julie Still, ed. Medford, NJ: Information Today, Inc. 1997.

Cubberly, Carol. (1996). Tenure and Promotion for Academic Librarians: A Guidebook of Advice and Vignettes. Jefferson, NC: McFarland & Company. (contributed information about the Internet).

Transferring Corporate Service Philosophy To a Library Setting. LIBRES: Library and Information Science Research Electronic Journal [Online], 6(1-2). 1996

Targeting Library Web Sites to Specific User Groups. Computers in Libraries 2005. Washington, D.C. March 16, 2005.

KCResearch: Providing Localized Content with Federated Search Technology.Computers in Libraries 2005. Washington, D.C. March 16, 2005.

Library Web Site Meets About.com. Internet Librarian 2004. Monterey, CA. November 16, 2004.

Library Web Site Meets About.com. Computers in Libraries 2004. Washington, D.C. March 10, 2004.

Communication Between Techies and Non-Techies. Computers in Libraries 2004. Washington, D.C. March 12, 2004.

Remembering Our Past: Creating the Kansas City History Database. Missouri Digitization Conference 2004. Independence, MO. February 11, 2004.

Redesigning the Information Playground. NLA/MPLA Conference 2003. Lake Tahoe, NV. November 6, 2003.

Going Wireless in Kansas City. InfoToday 2003. New York, N.Y. May 6, 2003.

Going Wireless in Kansas City: Testing Hand-Held Technology for Public Library Use. Southwest Association of Law Librarians Annual Meeting 2003. Kansas City, MO. April 4, 2003.

Librarians Reap the Benefits of Integration: Case Studies. Computers in Libraries 2003. Washington, D.C. March 14, 2003.

Going Wireless in Kansas City: Testing Hand-Held Technology for Public Library Use. Computers in Libraries 2003. Washington, D.C. March 13, 2003.

Redesigning the Information Playground. 102nd Missouri Library Association Conference. Kansas City, MO. October 3, 2002.

Usability in Action: Three Approaches. Computers in Libraries 2002. Washington, D.C. March 14, 2002.

Redesigning the Information Playground: Kansas City Public & California State U Usability Studies. Internet Librarian 2001. Pasadena, CA. November 6, 2001.

Virtual Contact, Real Dollars: Designing Web Pages to Attract Donors. ALA Annual Conference, LAMA Fund Raising and Financial Development Section Program, ALA Annual Conference. Chicago, IL, July 10, 2000.

Riding the Medical Wave: the State of Healthcare Information Sources. Online World Conference & Expo. Chicago, IL. October 27, 1999.

Health-related Search Engines: an Online World ’99 eClinic. Online World Conference & Expo. Chicago, IL. October 27, 1999.

This Doctor is Always In - Consumer-oriented Health Care Web Sites. NETamorphosis: Changing the World of Health Care: An Internet Workshop for Health Care Providers. Manhattan, KS. June 8, 1999.

Reel in the Web: Health Care Searching for Professionals. NETamorphosis: Changing the World of Health Care: An Internet Workshop for Health Care Providers. Manhattan, KS. June 8, 1999.

The Internet as a Teaching Tool: Creating a Web-based Library Tutorial. Technogras: Sponsored by the Teaching, Learning & Technology Roundtable, USM. February, 1998.

You've Surfed the 'Net... But Can You Design Your Department's Homepage? Technogras: Sponsored by the Teaching, Learning & Technology Roundtable, USM. February, 1998.

Lessons Learned by Library Web Developers. Internet Librarian '97. Monterey, CA. November 18, 1997.

Pay Per View? An Introduction to Online Document Ordering. Technogras: Sponsored by the Teaching, Learning & Technology Roundtable, USM. February 11, 1997.

You've Surfed the 'Net... But Can You Make Your Own Homepage? Technogras: Sponsored by the Teaching, Learning & Technology Roundtable, USM. February 11, 1997.

Integrating Instructional Technologies into Staff Development or Bibliographical Instruction Programs. Mississippi Library Association Fall 1996 Program. October 30, 1996.

Bookmarks, Networks, And All That Stuff: Collection Development Issues for Electronic Resources. Electronic Document Delivery: Sponsored by the Mississippi Chapter of the ACRL and USM Libraries. March 28, 1996. (Discussion facilitator).

Citing Sources From the Internet: The What, the Why and the How. Mississippi Library Association/Association of College and Research Libraries Fall 1995 Program. October 26, 1996.

FirstSearch. University Libraries Professional Development and Training Series Seminar. University of Southern Mississippi. May 5, 1995.

Introduction to Electronic Services: Are the Menus of OSCAR a Mystery to You? University Libraries Professional Development and Training Series Seminar. University of Southern Mississippi. September 15, 1995.